Policies
RETURNS
WE WILL ONLY ACCEPT RETURNS BASED UPON IF AN ITEM IS DAMAGED OR THE WRONG ITEM UPON RECEIVING. YOU MUST IMMEDIATELY SEND INQUIRY VIA EMAIL (INFO@SUPERSPORTLA.COM) WITH ORDER NUMBER AND PICTURE OF ITEM (IF BELIEVED TO BE DEFECTIVE). WE WILL SEND OUT A RETURN LABEL TO CORRECT THE ORDER. EXCHANGES WILL NOT BE PROVIDED AT THIS TIME SO MAKE SURE TO VIEW SIZING CHART OR EMAILING CUSTOMER SERVICE BEFORE CHECKING OUT IF YOU ARE UNSURE OF SIZING.
SHIPPING
(DUE TO COVID-19 ORDERS ARE TAKING LONGER THEN USUAL. PLEASE BARE WITH US DUE TO HIGH DEMAND)
ALL WEB ORDERS ARE SHIPPED VIA USPS. DOMESTIC ORDERS ARE SHIPPED WITHIN 1-3 BUSINESS DAYS OF BEING PLACED AND ARE DELIVERED WITHIN 5-7 BUSINESS DAYS. INTERNATIONAL ORDERS ARE SHIPPED WITHIN 1-3 BUSINESS DAYS OF BEING PLACED AND CAN TAKE UP TO 12 BUSINESS DAYS FOLLOWING ORDER PROCESSING FOR DELIVERY THROUGH LOCAL POST.
ONCE YOUR ORDER HAS SHIPPED YOU WILL RECEIVE A CONFIRMATION EMAIL CONTAINING USPS TRACKING INFORMATION.
INTERNATIONAL CUSTOMERS ARE RESPONSBILE FOR CUSTOM DUTIES AND/OR BROKERAGE FEES IN ADDITION TO SHIPPING COST ASSESSED AT CHECKOUT.
IF YOU HAVE ANY QUESTIONS REGARDING YOUR ORDER PLACED CONTACT
INFO@SUPERSPORTLA.COM
CONTACT INFO
ALL OTHER INQUIRES CONTACT INFO@SUPERSPORTLA.COM